ReceiverBank Errors

When trying to complete a transaction, some errors may occur, which will cause the operation to fail, following the error mapping:

Error Code
Description

PMT_ERR_401

Mismatch between the account holder and the provided data.

PMT_ERR_402

PIX key query attempt limit reached.

PMT_ERR_403

One or more required fields are missing or contain invalid data.

PMT_ERR_404

The provided PIX key is invalid.

PMT_ERR_405

The PIX key is temporarily blocked.

PMT_ERR_406

Insufficient balance to complete the transaction.

PMT_ERR_407

The receiving account is blocked.

PMT_ERR_408

The receiving bank is blocked for transactions.

PMT_ERR_409

The receiving account has been closed.

PMT_ERR_410

The receiving bank blocked the transaction.

PMT_ERR_500

It's not possible to process the payment due a integration error.

PMT_ERR_504

Bank provider returned unexpected error!

PMT_ERR_413

The receiving bank failed this transaction

PMT_ERR_414

Refund not allowed.

PMT_ERR_415

Refund exceeds original amount.

PMT_ERR_416

The sender account is blocked!

PMT_ERR_417

Recipient account does not allow this type of transaction.


Status x Error Code

Status
Error Codes

FAILED

PMT_ERR_4XX PMT_ERR_504

AWAITING_FUNDS

PMT_ERR_406 PMT_ERR_504

ON_HOLD

PMT_ERR_504